1. What are the system requirements?
2. I have several different email accounts. Can I receive email from all of them?
3. Is OnLetterhead secure?
4. Will popup blocker block any of the pop up signup screens?
5. Can I send out mass mailings using OnLetterhead?
6. When I send messages the images end up being attachments. How do I change it?
7. Can I still send plain, generic emails?
8. What if I want to cancel my account?
9. Do I need training?
10. I purchased Additional Licenses, now what?
11. I sent an email to a MAC user and it looks strange. What is happening?
12. The graphics in the message look "low quality", "fuzzy" or "pixelated". What is going on?
13. Someone forwarded or replied to a message that I sent them on Email Letterhead and the people who received the message reported that the Email Letterhead did not look right.
14. When I receive an OnLetterhead email, why are the images not working?
15. Can I use one set of Custom Designs for more than one company?
16. Can I use OnLetterhead with other email software?
17. Does your software work on MAC computers?
18. Can more than one person use one account?
19. Are the file sizes larger when you send OnLetterhead emails?
20. How many emails can I send per month?

1. How do I create and use a COMBO?
2. How do I reset my login from Automatic To Manual?
3. Display Info: Why can’t I create any more Display Info Profiles?
4. How Do I add a new Display Profile?
5. How do I hide the OnLetterhead toolbar when using Outlook Express?
6. How Do I send a Branded Email?
7. Why is my toolbar grey?
8. Email: Can I still send plain text emails?
9. How do I add and edit MY CLOSINGS?
10. How do ENABLE or DISABLE a User?
11. Signature: I uploaded my signature, why isn’t it appearing in my email?
12. Email: Why do my images look out of place when I compose an email?
13. How do I add or upload my Handwritten Signature?
14. Email: Will OnLetterhead run on my computer?
15. How Do I Use OnLetterhead with Outlook Express?
16. How do I get the OnLetterhead software program?
17. How do I EDIT a User?
18. How do I Add or Remove a User?
19. My Designs: I just swapped a new Design into my account? Why can’t I use it?
20. Logo: I uploaded my logo, why isn’t it appearing in my email?
21. How do I add and edit a QUICK SIGNATURE?
22. How do I minimize the OnLetterhead toolbar with Outlook Express?
23. I forgot my PASSWORD, how can I get it?

1. My design looks "broken" when I compose a branded email. Why?
2. Why don't my links work?

1. Does your software work on MAC computers?
2. Can I use OnLetterhead with other email software?
3. I purchased Additional Licenses, now what?
4. What if I want to cancel my account?
5. When I send messages the images end up being attachments. How do I change it?
6. Can more than one person use one account?
7. I have several different email accounts. Can I receive email from all of them?
8. Can I use one set of Custom Designs for more than one company?
9. Is OnLetterhead secure?
10. How many emails can I send per month?
11. Can I send out mass mailings using OnLetterhead?
12. The graphics in the message look "low quality", "fuzzy" or "pixelated". What is going on?
13. I sent an email to a MAC user and it looks strange. What is happening?
14. Do I need training?
15. When I receive an OnLetterhead email, why are the images not working?
16. Are the file sizes larger when you send OnLetterhead emails?
17. Someone forwarded or replied to a message that I sent them on Email Letterhead and the people who received the message reported that the Email Letterhead did not look right.
18. Will popup blocker block any of the pop up signup screens?
19. Can I still send plain, generic emails?
20. What are the system requirements?

1. Features: What is Swap?
2. Features: What is MY FAVORITES and how does it work?
3. Products: How do the Pre-Design Keys work?
4. Order: How do I Order?
5. Products: How do I View the Custom Design Portfolio?
6. How Do I Find Support?
7. How Do I Order A Promotion
8. How do I get the OnLetterhead software program?
9. Products: Can I try OnLetterhead before I buy it?
10. Products: Can I see a Sample?
11. Order: How do I Order Additional Users?
12. Products: How do I search the Pre-Design Library?

1. How do I use my designs with Outlook Express?

1. Is it possible to guarantee that 100% of my messages will be delivered?
2. When I send a branded email, my images are being sent as attachments
3. My images are blocked in Outlook 2003
4. I can't send emails, why?

1. Can I Print Onletterhead Emails?
2. I don't see my OnLetterhead Toolbar
3. Can I use Microsoft Word as my HTML Editor?
4. How do I turn off "automatic sign-in"?
5. Will OnLetterhead work with Outlook Web Access?
6. Can I use OnLetterhead with a Mac?
7. When I respond to an email, my font color is blue! How do I change this?
8. How do I update my OnLetterhead?
9. What is the difference between OnLetterhead for Outlook & Outlook Express?

1. Display Info: Why can’t I create any more Display Info Profiles?
2. My Designs: I just swapped a new Design into my account? Why can’t I use it?
3. Email: Will OnLetterhead run on my computer?
4. How Do I Use OnLetterhead with Outlook Express?
5. How do I add and edit MY CLOSINGS?
6. How do I minimize the OnLetterhead toolbar with Outlook Express?
7. How do I add and edit a QUICK SIGNATURE?
8. How do I add or upload my Handwritten Signature?
9. How do ENABLE or DISABLE a User?
10. Images: How Do I add images into my email such as a Logo, Signature or Image?
11. Email: Why do my images look out of place when I compose an email?
12. How Do I send a Branded Email?
13. How do I hide the OnLetterhead toolbar when using Outlook Express?
14. How to get HELP for your OnLetterhead Account
15. Email: Can I still send plain text emails?
16. How do I LOGIN to my OnLetterhead Account
17. How do I create and use a COMBO?
18. How Do I add a new Display Profile?
19. Why is my toolbar grey?
20. I forgot my PASSWORD, how can I get it?
21. How do I reset my login from Automatic To Manual?
22. How do I get the OnLetterhead software program?
23. How do I EDIT a User?
24. Logo: I uploaded my logo, why isn’t it appearing in my email?
25. How do I Add or Remove a User?
26. Signature: I uploaded my signature, why isn’t it appearing in my email?
27. How do I add and edit MY OPENINGS?
28. How do I set up additional licenses?
29. How do I CUSTOMIZE the toolbar?
30. How do I DOWNLOAD the software program?
31. When I try to login the system tells me I'm DISABLED?